Firmware Image Check Failed: Error Code: -6 Invalid Firmware Image Uploaded

Objective

Firmware is a combination of software and hardware that has program code and data stored on it. Upgrading the firmware on your device can provide enhanced security, new features, bug fixes, and performance upgrades.

Note: Users may encounter the fault message, "SW lawmaking file is over sized" or "Illegal software format" when attempting to upgrade the device to the latest version from a version prior to 1.3.five.

In order to troubleshoot this error, you must upgrade to an intermediary firmware and upgrade to the latest boot code before upgrading to the latest firmware. Follow the steps outlined in this document for detailed instructions.

A related article on troubleshooting firmware upgrades tin be accessed here.

The objective of this document is to show you how to upgrade the firmware on 300 and 500 Series Managed Switches, and how to troubleshoot the mistake messages.

Applicable Devices

• SF/SG 500 Series Managed Switches
• SF/SG 300 Series Managed Switches

In guild to upgrade your device y'all need to download a file, often referred to equally an paradigm, to your calculator, and then transfer information technology to the device.

Step 1. Go to the Cisco Website and click the Menu tab.

Step 2. Select Support & Downloads > Products & Downloads. Enter the name of the series that needs an upgrade. A drop-down carte should appear. Ringlet down and choose the serial and then the specific model you ain.

Earlier upgrading to the latest version from a version prior to 1.3.5, you first need to upgrade the device image to image version one.3.five or i.3.7 and the latest boot file (1.4.0.ten). Afterwards the device is upgraded to i.three.5/1.three.7 and to the latest kick file (1.4.0.10), you can upgrade the device to version ane.iv.

If you currently are upgrading from 1.iii.v or a newer version, you should be able to skip to the terminal section of this article by clicking here.

Step 3. To find the dissimilar versions available, click Expand All.

Pace 4. Use the gyre tab on the correct side of the box. Click the caret symbol on the right if you need to expand a listing. Once the listing is expanded yous can scroll through the available firmware versions.

Footstep 5. Click on the Download icon. Accept note of the name of the file and where this is saved. The default location is the Downloads binder on your computer.

Step 6. If the file is a nil file, it volition demand to be extracted before the upgrade will work. If y'all do not know how to extract zip files, click here for details.

Upgrading to an Intermediary Firmware

Step 1. Log in to the web configuration utility and choose Administration > File Direction > Firmware Operations. Depending on your electric current version, Upgrade/Backup Firmware/Language may be the tertiary folder to open.

Step 2. The Upgrade/Backup Firmware/Language page opens.

Pace 3. Click the via HTTP/HTTPS radio button in the Transfer Method field.

Pace four. Click the Upgrade radio button in the Save Action field.

Step five. Click the Firmware Prototype radio button in the File Type field.

Step six. In the File Proper name field, enter a file path or click Browse... to select the one.iii.5/ane.three.7 firmware file that you lot downloaded from the Software page.

Notation: The firmware file is an a .ros file type and can be constitute in the zip file that you downloaded.

Step 7. Click Apply.

A alert window appears:

Footstep 8. Click OK.

A progress bar appears for several minutes.

Step nine. After the transfer completes, the progress bar disappears. Statistics and any errors from the transfer appear. If the transfer was successful, click the agile image hyperlink, or navigate to Administration > File Management > Active Image.

If the HTTP transfer fails, you may need to use a TFTP server. For instructions on how to apply a TFTP server, click hither.

Step 10. From the Active Image After Reboot drop-down listing, select the updated firmware version.

Step xi. Click Apply.

A success message appears and the Active Prototype Version Number After Reboot field is updated.

Step 12. Reboot the switch then that the firmware upgrade will take effect. Navigate to Administration > Reboot, and then click the Reboot button.

Note: Yous can also power bike the switch to reboot by disconnecting and reconnecting the ability string behind the switch.

Footstep thirteen. (Optional) Log in to the web configuration utility and choose Status and Statistics > Arrangement Summary to view the Software Information in gild to ostend the firmware version has upgraded.

Upgrading to the Latest Boot Code via TFTP

To upgrade the Kicking Lawmaking you must utilize the TFTP transfer method. In order to use TFTP, the PC needs to have a TFTP server running on information technology. A complimentary TFTP server tin be downloaded from: http://www.solarwinds.com/downloads/index.aspx

Note: The post-obit steps assume you lot are using SolarWinds TFTP Server. If you would like a different caption on using a TFTP server, click here.

Footstep 1. Open the SolarWinds TFTP Server application. A bulletin will appear indicating that the TFTP server has started.

Note: If you are using Windows Operating System, make sure TFTP or the Solartroubleshooting-additional-detailswinds TFTP awarding is immune for Inbound connections on your Windows firewall.  Otherwise the TFTP transfer volition time-out (i.eastward. fail).

Step 2. Place the latest Boot Code (.rfb) file in the TFTP Root directory (C:\TFTP-Root).

Note: The Boot Code file is an RFB file type and tin can be found in the zip file that you downloaded.

Stride 3. Log in to the web configuration utility and choose Administration > File Direction > Firmware Operations. Depending on your current version, Upgrade/Fill-in Firmware/Linguistic communication may be the third binder to open.

.

Footstep four. The Upgrade/Backup Firmware/Language page opens.

Step five. Click the via TFTP radio button in the Transfer Method field.

Pace 6. Click the Upgrade radio push button in the Save Activeness field.

Step 7. Click the Kick Code radio button in the File Type field.

Stride 8. In the TFTP Server IP Accost/Name field, enter the IP address of the computer that opened the SolarWinds TFTP Server application in Step 1.

Step 9. Enter the filename of the Boot Lawmaking (.rfb) file in the Source File Proper noun field. For example, if the exact path to the file is C:\TFTP-Root\sx500_boot-14002.rfb, so enter sx500_boot-14002.rfb into the field.

Note: The source file must exist in the TFTP Root directory in lodge for the TFTP transfer to piece of work.

Step ten. Click Apply.

A warning window appears.

Step 11. Click OK.

A progress bar appears for several minutes.

After the transfer completes, the progress bar disappears. Statistics and whatever errors from the transfer announced.

Step 12. Click Washed.

Step 13. Reboot the switch so that the Boot upgrade will take effect. Navigate to Assistants > Reboot, and then click the Reboot push button.

Notation: You lot tin can also power cycle the switch to reboot past disconnecting and reconnecting the ability cord behind the switch.

Step 14. (Optional) Log into the web configuration utility and choose Status and Statistics > Organization Summary to view the Software Information in club to confirm the Boot Version has upgraded.

Pace 15. Proceed to the next department, Upgrading from Version 1.iii.5 or Newer, in lodge to upgrade to the latest version.

Upgrading from Version 1.3.five or Newer

Note: Ensure yous have upgraded to the latest kick file before proceeding with this section. Refer to the previous section for more information.

Step one. Log in to the web configuration utility and choose Administration > File Management > Firmware Operations. Depending on your electric current version, Upgrade/Backup Firmware/Linguistic communication may be the third folder to open.

.

Step 2. The Upgrade/Backup Firmware/Language folio opens.

Step three. Click the via HTTP/HTTPS radio button in the Transfer Method field.

Step four. Click the Upgrade radio push in the Salvage Action field.

Stride 5. Click the Firmware Image radio button in the File Type field.

Step six. In the File Name field, enter a file path or click Scan... to select the latest firmware file that you lot downloaded from the Software page.

Note: The firmware file is an .ros file type and can be institute in the cypher file that y'all downloaded.

Footstep seven. Click Apply.

A alarm window appears.

Step 8. Click OK.

A progress bar appears for several minutes.

Pace nine. Later the transfer completes, the progress bar disappears. Statistics and any errors from the transfer appear. If the transfer was successful, click the active prototype hyperlink to open the Agile Prototype page.

Step 10. From the Active Image After Reboot drop-down listing, select the latest firmware version.

Step 11. Click Apply.

A success message appears and the Agile Image Version Number After Reboot field is updated.

Step 12. Reboot the switch so that the firmware upgrade will accept outcome. Navigate to Administration > Reboot, and and then click the Reboot button.

Note: You tin also power wheel the switch to reboot by disconnecting and reconnecting the power string behind the switch.

Step 13. (Optional) Log in to the web configuration utility and choose Condition and Statistics > System Summary to view the Software Information in order to ostend the firmware version has upgraded.

Revision History

Revision	Publish Engagement	Comments
1.0	11-Dec-2018	Initial Release

fraiseuncess.blogspot.com

Source: https://www.cisco.com/c/en/us/support/docs/smb/switches/cisco-small-business-300-series-managed-switches/smb5007-firmware-upgrade-troubleshooting-on-300-and-500-series-manag.html

Share this post